How to Contact AOL

If you are a registered user of AOL servicers then you must have tried to get in contact with AOL or American Online for some type of technical support, and you also know that it is a very frustrating process. But for the paid AOL service users may not have faced this problem but the free AOL account user goes through this problem. Online support is rarely available to the lowest-plan users or the free users. This can make you difficult to use the services of AOL such AOL Mail, AOL Raido and other at times.

contact aol

Steps to Contact AOL

  1. At first get to the AOL help page, by entering the URL: aol.com from your web browser. From this page, you can search for the solution for the problems that you are facing while using different AOL services including AOL instant messaging, email services, security, AOL Radio and AOL videos.
  2. You can also click on the link which says “Contact AOL“, you can find the link all over the pages, but only contact AOL if you didn’t find solution to your problem on the help page.
  3. You can also get the online support if you have any one of the mid-priced or premium membership with AOL, which includes AOL Basic Dial-Up or the AOL High-Speed Essentials accounts. Both of these services offers 24/7 online technical support through Online Chat or from some other AOL software using the customer support link from the toolbar. AOL Dial-Up Advantage also offers the Online Support but the free and lower-cost users don’t have asses to the customer support.
  4. You can call on AOL help desk at (800) 827-3338. But you should remember that only the paying AOL members can access the free technical support line. At first the automated service will ask for your screen name and confirms that you are a paying member, only after that you will be transferred for technical support.

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AOL AIM Express

AIM Express or AOL Instant Messenger is the online version of AOL Messenger which you can use to interact or chat with your friends and family. AOL AIM Express directly works from the web browser so you need not to download a separate messenger application. AOL Express is completely based on Adobe Flash, so you can easily login to AOL account and chat instantly with whoever is online from your contact. This is really helpful for you when you are outside your home and using other person’s computer and there is no AIM Messenger installed on it.

If you are using AIM Express then you cannot use the features such as video conferencing, file transfer or check your friend’s information. If you want to use these features you have to download AIM Messenger from: http://www.aim.com/.

aol aim express

All you need is a registered AOL screen name to use AOL AIM Express, or you can also use your Facebook account. You should know that this service runs on pop-up windows, so you need to check whether it’s blocked by your browser or not.

Basic Features of AOL AIM Express

  • View your full contact list.
  • Easily chat with your friends from other social networking sites such as Facebook and Gtalk.
  • Easily update status from Facebook account.
  • Share things on your Twitter timeline.

As facebook.com has taken over all other social networking sites, its common that most of people are using Facebook messenger. As AIM Messenger also give its users to interact with their Facebook contacts, it’s unlikely that it will fade away it’s a decade of successful memories that easily.

Anyways, AIM Express is just an easy solution for AOL Messenger onto your computer. If you are a regular user of it then you may know how useful it is for you.

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